VERDANIA LIVING LTD Privacy Policy
Effective date: August 11, 2024
VERDANIA LIVING LTD (“we”, “our”, “us”)
A. Overview
we respect your privacy. this policy explains what personal data we collect when you visit our websites, apps, and other services (collectively, the “services”), how we use it, when we share it, and the choices you have.
“personal data” means any information that identifies, relates to, describes, or can reasonably be linked to an individual, directly or indirectly.
by using the services, you agree to this policy and our terms of use. if you do not agree, please do not use the services.
B. Data we collect
1) information you provide to us
you may give us personal data when you create an account, complete forms, make a purchase, contact support, or otherwise interact with us. this may include:
- name
- email address
- billing and payment details
- postal address and phone number
- account profile details and preferences
- content you submit (e.g., messages, reviews, uploads)
if you share information about someone else, you confirm you have the right to do so.
2) information collected automatically
when you use the services, we automatically receive technical data from your browser or device, such as:
- ip address, device type, operating system, and browser
- language, time zone, screen size, and system fonts
- pages viewed, links clicked, and the time spent on pages
- referring urls and general location derived from ip
we may derive aggregated or de-identified insights from this data.
3) cookies, pixels, and similar tools
we use cookies and related technologies to operate the services, remember your settings, understand usage, and personalize content and marketing. you can usually set your browser to block or alert you about cookies, but some parts of the services may not work properly if you do.
C. How we use personal data
- provide, maintain, and improve the services
- create and manage accounts, purchases, and payments
- personalize your experience and remember preferences
- respond to inquiries and provide support
- run surveys, contests, and promotions
- analyze and enhance website and app performance
- detect, prevent, and investigate fraud or security issues
- comply with law and enforce our terms
- market and advertise our products and services (including measuring the effectiveness of campaigns)
- prepare aggregated analytics and business insights
we process personal data with your consent, to perform a contract with you, to comply with legal obligations, or when we have legitimate interests that are not overridden by your rights.
D. When we share information
we share personal data only as needed and subject to appropriate safeguards:
- service providers and professional advisors who assist with hosting, payments, analytics, customer support, marketing, and security
- affiliates and subsidiaries for uses consistent with this policy
- business partners for co‑branded offerings or joint marketing (if applicable and subject to your choices)
- legal, compliance, and safety to meet legal requirements, protect rights and property, or prevent harm
- corporate transactions in connection with a merger, sale, financing, or acquisition
we do not sell personal information for money. where local law treats targeted advertising or certain disclosures as a “sale” or “sharing,” you may have the right to opt out (see “your rights”).
E. Cookies, advertising & analytics
we and our partners may use cookies, pixels, sdk’s, and similar tools to deliver features, understand usage, and tailor advertising on our services and elsewhere. for details about how to control these technologies, consult your device/browser settings.
F. Your choices and rights
global choices
- marketing: you can opt out of marketing emails at any time by using the unsubscribe link or contacting us.
- cookies: manage cookies via your browser/device settings.
- access, correction, deletion: contact us to request access to, correction of, or deletion of your personal data.
california residents
subject to exceptions, you may have rights to know, delete, correct, and opt out of “selling”/“sharing” for cross‑context behavioral advertising. we will not discriminate against you for exercising these rights.
individuals in the EEA/UK
you may have rights under the GDPR/UK GDPR, including to access, rectify, erase, restrict, or object to processing, and to data portability. you also have the right to lodge a complaint with your local data protection authority.
G. Security, storage & retention
we use reasonable technical and organizational measures to protect personal data. no system is 100% secure, and we cannot guarantee absolute security.
personal data may be stored and processed in any country where we or our service providers operate. we retain personal data for as long as needed for the purposes described above, to comply with law, and to resolve disputes.
H. Children’s privacy
our services are not intended for children under 16, and we do not knowingly collect personal data from them. if you believe a child has provided personal data, please contact us so we can take appropriate steps.
I. International transfers
if you use the services from outside the country where our systems are hosted, your information may be transferred internationally. we will protect it as described in this policy and as required by applicable law.
J. Changes to this policy
we may update this policy from time to time. if we make material changes, we will update the effective date and, when required, notify you by prominent notice or email.
K. Contact us
VERDANIA LIVING LTD
privacy team
email: privacy@verdanialiving.co.uk
mailing address: 960 Capability Green, Luton, Bedfordshire, LU1 3PE, UK.